Privacy StatementLast updated: 1 January 2024
Privacy is important to us. We know it’s important to you. Drifter App values the privacy of your personal information.
OVERVIEWThis Privacy Statement applies to your interactions with Drifter, and the various you may engage with the App. Drifter is owned and designed by KFM Events. KFM Events is committed to protecting your privacy, keeping your information safe, and ensuring your information is stored securely. KFM Events is committed to maintaining our obligations under relevant privacy legislation. Our Privacy Statement is reviewed regularly, and we will endeavour to inform you of any substantive changes made to them. We may occasionally make changes without notice in instances where it’s required by law or the changes are minor.
What is personal information?Personal information is information or data where your identity is reasonable ascertainable. It’s a broad definition and may include items such as your name, email address or telephone number.
How do we keep and store your information?We use a range of technical, security and access controls and a range of internal processes to help protect your information from unauthorised access, misuse and unintentional disclosure. We will destroy any personal information where it is no longer required (except where it is required to be kept in accordance with the Archives Act 1983). Your information may also be held in externally hosted applications. Some of these locations may also be hosted outside of Australia.
When we transfer personal information to third parties, we will ensure that secure arrangements exist to protect the information. We will only transfer information after taking reasonable steps to satisfy ourselves that the organisation that hosts or keeps your information for us is required to maintain the same privacy safeguards that we maintain. OUR PRIVACY PROTOCOLS What information do we collect and hold? We collect personal information from you for a number of different purposes outlined further below. The information we may collect include:• Your name• Your email address• Your phone number• Physical address• Your location• Information about your interests, preferences, or travel plans• Information about your searched events/activities/experiences• Statistical information that will likely be de-identified If we required any sensitive information (as defined under the Personal Information Protection Act 2004), we would only do so with your consent to the collection, or the collection of the information is required or authorised under Australian law. How do we collect the information? We will collect information from you where you provide it to us such as through signing up to the Drifter App, emailing us, when you call us, or where you are registering or using an online form through the Drifter website. We will only collect information from other sources with your consent or in accordance with Australian law. How do we use your information? We will only use your information:• For the purpose for which it was collected• For a directly related purpose• When we have the appropriate consent to do so; or• As otherwise required permitted or authorised by law. Some of the primary purposes for which we are using your personal information include:• You are seeking a service from us such as subscribing to Drifter App or registering to our mailing list• For statistical purposes such as through search information• Drifter App analytical purposes and app functionality• You enter a competition or trade promotion we are running• You have transacted with us and there is a business relationship• You have raised an issue or a complaint and we are responding• You are providing a good or a service. Who do we disclose your information to? We may disclose your information, only to the extent necessary for:• Third parties who are contracted to administer work on our behalf, eg app development via the App Store and Google Play • Information technology and data storage provider• Research and statistical analysis provider In each case, we may disclose personal information to a service provider and the service provider may in turn provide us with personal information collected from you in the course of providing the relevant products or services. Please contact us to access or correct the information that we may hold about you. We may seek that you verify your identity prior to providing you with such information. WEB, COOKIES AND INTERNET-BASED ADVERTISING Drifter App We may collect personal information, via third party such as the App Store or Google Play, as required by Australian law to set-up subscription services for Drifter App. No identifying personal information will be kept or held. We may collect non-personal information in gathering statistical information on how Drifter App is used, or to assist you in navigating through the app. When visiting the app, a record of your visit is logged. This data is recorded for statistical purposes only and is used to help improve the app. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or other government agency) exercises a legal authority to inspect Internet Service Provider (ISP) logs (for example by warrant, subpoena or notice to produce). Web We may collect non-personal information in gathering statistical information on how our website are used, or to assist you in navigating through our website. When visiting this site, a record of your visit is logged. This “clickstream data” is recorded for statistical purposes only and is used to help improve our websites. The following information is supplied by your browser, eg Internet Explorer:• The user's server address• The user's operating system (for example Windows, MAC, etc)• The user's top-level domain name (for example .com, .gov, .au, .uk, etc)• The date and time of the visit to the site• The pages accessed and the documents downloaded• The previous site visited• The type of browser used. This information is used for statistical purposes only. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or other government agency) exercises a legal authority to inspect Internet Service Provider (ISP) logs (for example by warrant, subpoena or notice to produce). Cookies A cookie is a small file that is sent to your web browser from a web server and stored on your computer's hard drive. Cookies can make websites easier to use by storing information about your preferences on a particular website. This information remains on your computer after you close your browser. This site uses cookies only for the purpose of enabling the web service offered by this website. Newsletter Service Please be aware that we use other sites and services such as newsletter services, eg MailChimp to facilitate the services and communications we provide. MailChimp is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia. Feedback If you would like to provide any feedback to Drifter App or if you feel we have not acted in accordance with our Privacy Statements, please contact us in writing via www.drifterapp.co/contact. Unsubscribe You may unsubscribe from receiving marketing communications from us at any time by selecting the “unsubscribe” option in an email sent to you through MailChimp or similar newsletter service.User Agreement For further information on the use and terms and conditions of Drifter App, please visit www.drifterapp.co/useragreement.
When we transfer personal information to third parties, we will ensure that secure arrangements exist to protect the information. We will only transfer information after taking reasonable steps to satisfy ourselves that the organisation that hosts or keeps your information for us is required to maintain the same privacy safeguards that we maintain. OUR PRIVACY PROTOCOLS What information do we collect and hold? We collect personal information from you for a number of different purposes outlined further below. The information we may collect include:• Your name• Your email address• Your phone number• Physical address• Your location• Information about your interests, preferences, or travel plans• Information about your searched events/activities/experiences• Statistical information that will likely be de-identified If we required any sensitive information (as defined under the Personal Information Protection Act 2004), we would only do so with your consent to the collection, or the collection of the information is required or authorised under Australian law. How do we collect the information? We will collect information from you where you provide it to us such as through signing up to the Drifter App, emailing us, when you call us, or where you are registering or using an online form through the Drifter website. We will only collect information from other sources with your consent or in accordance with Australian law. How do we use your information? We will only use your information:• For the purpose for which it was collected• For a directly related purpose• When we have the appropriate consent to do so; or• As otherwise required permitted or authorised by law. Some of the primary purposes for which we are using your personal information include:• You are seeking a service from us such as subscribing to Drifter App or registering to our mailing list• For statistical purposes such as through search information• Drifter App analytical purposes and app functionality• You enter a competition or trade promotion we are running• You have transacted with us and there is a business relationship• You have raised an issue or a complaint and we are responding• You are providing a good or a service. Who do we disclose your information to? We may disclose your information, only to the extent necessary for:• Third parties who are contracted to administer work on our behalf, eg app development via the App Store and Google Play • Information technology and data storage provider• Research and statistical analysis provider In each case, we may disclose personal information to a service provider and the service provider may in turn provide us with personal information collected from you in the course of providing the relevant products or services. Please contact us to access or correct the information that we may hold about you. We may seek that you verify your identity prior to providing you with such information. WEB, COOKIES AND INTERNET-BASED ADVERTISING Drifter App We may collect personal information, via third party such as the App Store or Google Play, as required by Australian law to set-up subscription services for Drifter App. No identifying personal information will be kept or held. We may collect non-personal information in gathering statistical information on how Drifter App is used, or to assist you in navigating through the app. When visiting the app, a record of your visit is logged. This data is recorded for statistical purposes only and is used to help improve the app. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or other government agency) exercises a legal authority to inspect Internet Service Provider (ISP) logs (for example by warrant, subpoena or notice to produce). Web We may collect non-personal information in gathering statistical information on how our website are used, or to assist you in navigating through our website. When visiting this site, a record of your visit is logged. This “clickstream data” is recorded for statistical purposes only and is used to help improve our websites. The following information is supplied by your browser, eg Internet Explorer:• The user's server address• The user's operating system (for example Windows, MAC, etc)• The user's top-level domain name (for example .com, .gov, .au, .uk, etc)• The date and time of the visit to the site• The pages accessed and the documents downloaded• The previous site visited• The type of browser used. This information is used for statistical purposes only. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or other government agency) exercises a legal authority to inspect Internet Service Provider (ISP) logs (for example by warrant, subpoena or notice to produce). Cookies A cookie is a small file that is sent to your web browser from a web server and stored on your computer's hard drive. Cookies can make websites easier to use by storing information about your preferences on a particular website. This information remains on your computer after you close your browser. This site uses cookies only for the purpose of enabling the web service offered by this website. Newsletter Service Please be aware that we use other sites and services such as newsletter services, eg MailChimp to facilitate the services and communications we provide. MailChimp is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia. Feedback If you would like to provide any feedback to Drifter App or if you feel we have not acted in accordance with our Privacy Statements, please contact us in writing via www.drifterapp.co/contact. Unsubscribe You may unsubscribe from receiving marketing communications from us at any time by selecting the “unsubscribe” option in an email sent to you through MailChimp or similar newsletter service.User Agreement For further information on the use and terms and conditions of Drifter App, please visit www.drifterapp.co/useragreement.